A Fellow of the Chartered Institute of Marketing, Ben brings more than 25 years of experience to the table with his diverse portfolio of work within agencies and the commercial sector. He has planned and executed complex, multi-strand strategies for high profile brands such as Axa, The FA, Zurich, Sky and Mazda throughout his career.

After owning an award-winning Ad agency in South Africa, Ben spent more than 10 years working as a consultant to agencies and client-side, before launching the content agency now known as Q in December 2010.

Ben used to be in a band which played all over the world for billionaires, celebrities... and even royalty!

James steers the ship at Q, managing the content and delivery of all campaigns across the board and developing engaging, defined and bespoke briefs that best fit each client’s business needs.

His extensive background in content management includes more than 10 years’ experience working within the publishing sector on a wide range of projects. His experience includes working with leading brands in the music instrument field, both editorially and commercially, and creating a magazine and iPad app which won an award at the Content Marketing Awards (CMA).

James blows off steam by touring with his band Empire and frequently plays major festivals, including Download, Glastonbury and Sonisphere.

With expertise in both the finance and media sector, Tom holds a BSc degree in Economics and Politics from the University of Bath.

On a day-to-day basis Tom manages all things financial at Q and brings extensive knowledge of the publishing sector thanks to more than 10 years as Managing Director of specialist publisher M2 Communications.

Tom was the 5th Guildford Cub Scout tea-making champion, two years running. Unfortunately, it was all downhill from there. He owns two Rhodesian ridgebacks who help him supervise the office

Rachel puts her 15 years of experience in digital and print consumer lifestyle publishing to good use at Q, liaising with writers and her substantial portfolio of clients to ensure top quality content is delivered on time and to spec.

With a BA Hons in Multi Media Journalism, her expertise in the industry helps guide clients to content success.

Rachel indulges in wine, cheese and throwing pots in her spare time. She also used to test out honeymoon locations for a living.

Toni is part of the furniture here at Q, having been around since 2012 – first on a freelance basis and then joining the team in 2013.

Her degree in English Language and Communication and extensive background in copywriting has earned her the ‘grammar police’ badge of the office. Toni uses her skills to look after big names from the insurance, retail, travel, lifestyle and hospitality sector, ensuring every bit of content her clients receive is tip-top: on brief, on tone and on time.

When Toni’s not at work you can find her testing out new recipes in the kitchen – she’s also surprisingly proficient at reciting the alphabet backwards at high speed.

Lauren is one of our newest additions to the Q family. On a day-to-day basis she's involved in managing and organising a series of (currently virtual) events on topics relating to all things content and social media marketing.

With 8 years’ experience in Marketing & Business Development roles, she's worked with various clients - from charities and retail to agencies and business services, putting her degree in Marketing & Events to good use. Due to Lauren’s very sociable nature she's built up a well-established network over the years. You’ll be surprised at how many people she knows!

When she isn’t at work, Lauren's a keen golfer and promoter of women taking up golf as a sport. She also runs golf business events for women around Bath.