We don’t just
Based in the creative hub that is Bristol UK, but working with clients across the world, we’re a close-knit team of copywriters, strategists, designers and content managers.
Together, we create memorable, award-winning content for brands of all shapes and sizes.
We work with a diverse range of industries and choose the perfect people for your project from our in-house team, based on their expertise and specialisms.
Over the past 13 years, our agency has gone from strength to strength, and that’s due to two things: our combined passion for all-things content, and our ambition to help clients achieve their goals. AKA a winning combination.
The world of content marketing is complex, but it doesn’t have to be complicated. We work smart, move fast and deliver outstanding results.
A place of top work is a top place to work
Copywriters with different specialisms. Content managers from editorial backgrounds. Designers with years of creative experience.
With the Q team by your side you're in safe hands.


James L’Esteve
Managing Director
James L’Esteve
James steers the ship at Q, managing the content and delivery of all campaigns across the board and developing engaging, defined and bespoke briefs that best fit each client’s business needs.
His extensive background in content management includes more than 10 years’ experience working within the publishing sector on a wide range of projects. His experience includes working with leading brands in the music instrument field, both editorially and commercially, and creating a magazine and iPad app which won an award at the Content Marketing Awards (CMA).
James blows off steam by touring with his band Empire and frequently plays major festivals, including Download, Glastonbury and Sonisphere.


Tom Naysmith
Director
Tom Naysmith
With expertise in both the finance and media sector, Tom holds a BSc degree in Economics and Politics from the University of Bath.
On a day-to-day basis Tom manages all things financial at Q and brings extensive knowledge of the publishing sector thanks to more than 10 years as Managing Director of specialist publisher M2 Communications.
Tom was the 5th Guildford Cub Scout tea-making champion, two years running. Unfortunately, it was all downhill from there. He owns two Rhodesian ridgebacks who help him supervise the office


Rachel Morgan
Senior Content Manager
Rachel Morgan
Rachel puts her 15 years of experience in digital and print consumer lifestyle publishing to good use at Q, liaising with writers and her substantial portfolio of clients to ensure top quality content is delivered on time and to spec.
With a BA Hons in Multi Media Journalism, her expertise in the industry helps guide clients to content success.
Rachel indulges in wine, cheese and throwing pots in her spare time. She also used to test out honeymoon locations for a living.


Toni Waterfall
Senior Content Manager
Toni Waterfall
Toni is part of the furniture here at Q, having been around since 2012 – first on a freelance basis and then joining the team in 2013.
Her degree in English Language and Communication and extensive background in copywriting has earned her the ‘grammar police’ badge of the office. Toni uses her skills to look after big names from the insurance, retail, travel, lifestyle and hospitality sector, ensuring every bit of content her clients receive is tip-top: on brief, on tone and on time.
When Toni’s not at work you can find her testing out new recipes in the kitchen – she’s also surprisingly proficient at reciting the alphabet backwards at high speed.


Sam Wilson
Content Manager
Sam Wilson
Joining the team at the start of 2021, Sam is an experienced writer, editor and content manager, with years of agency experience under his belt. With a background producing everything from technical whitepapers to animation scripts, Sam loves helping clients turn complex information into content that inspires and informs.
At Q, Sam makes sure that every piece of content works hard for our clients, and is delivered on brief and on time.
When not at work, Sam can be found running laps at the track or cycling his bike to far-flung destinations (Lithuania is as far as he has currently managed).


Jane Randall
Senior Designer
Jane Randall
On an average day you'll find our in-house designer Jane crafting creative solutions for our clients from a variety of sectors. Whether she’s concocting concepts for infographics or bringing e-books to life, she always amazes us with her conceptual, imaginative brain.
Putting her degree in Graphic Design from UWE Bristol to good use, she worked as an illustrator and photographer, and has been a designer for over 15 years, with plenty of experience working in the world of marketing agencies.
Jane's a whiz in the kitchen and loves nothing more than feeding friends and family. She's a soon-to-be trained hypnotherapist and enjoys running and going to gigs. She's also fanatical about cinema - so much so that she belongs to a film discussion group. Who needs IMDb when Jane's around to give us the lowdown?


Eleanor Simmons
Senior Business Editor
Eleanor Simmons
Eleanor’s an integral part of our writing team here at Q, producing a range of content formats – thought leadership, white papers, blogs and infographic copy – for a variety of clients and sectors.
With a BA in History and German, as well as an NCTJ certificate in newspaper journalism and an MFA in Creative Writing under her belt, Eleanor previously worked as a newspaper journalist and for BBC News online. She then went on to work in charity copywriting for a number of years.
When Eleanor’s not at work, you can either find her playing the tenor saxophone, or wild swimming in a serene lake (weather depending).


Polly Cassidy
Senior Business Editor
Polly Cassidy
Polly is an established member of the writing team here at Q, and our resident legal expert. As well as more than five years’ marketing experience in copywriting and PR, Polly was a paralegal for almost three years, handling both Claimant and Defendant Civil Litigation and Personal Injury Claims.
Polly uses her skills and experience to pen a range of blogs and thought leadership articles across a variety of sectors. She is a graduate of the University of Oxford and also has an MA and two legal qualifications (GDL and LPC).


Lisa Swan
Senior Business Editor
Lisa Swan
Lisa is an experienced editor and digital content specialist with more than 10 years of experience in online content creation, content strategy, web editing, web content strategy, SEO, social media and copywriting.
One of the longest-standing members of the team, Lisa’s previous roles included Digital Content Editor at City of Bristol College as well as Deputy Editor at a London-based publishing house. She holds a BA degree in French and American Studies from Middlesex University.
Lisa was once an extra in a Bollywood film. They made her wear bright yellow Lycra. She hasn’t been an extra since.


Matt Dando
Senior Business Editor
Matt Dando
Matt’s background in sports and music writing began at the tender age of 16 when he composed his local football team’s matchday programme. Here at Q he produces a range of content including blogs, website copy and video scripts for a variety of clients and sectors. Matt graduated with a BA degree in Journalism from Brighton where he also obtained an NCTJ Preliminary Certificate.
When he’s not writing, Matt indulges his obsession with the American South, namely Western films, country music, bourbon whiskey and authentic fried chicken.